Support
Download firmware updates, view release notes, or get assistance with your device. First-time installations should follow the Setup Guide.
Firmware Updates
Download the latest firmware file and upload it from your local dashboard under Settings → Update firmware. Updates are optional – your Solar Monitor will operate continuously on its factory-installed build.
- New "Export debug" option in settings downloads all available debug information into a single file.
- Added support for gateways with a USB2/LAN port instead of LAN1 ethernet (requires Cable Matters 202023 USB2.0 to Ethernet adapter).
- Expanded compatibility to more gateways, including newer ones that require a sign-in and SunPower PVS5.
- Works on systems without consumption metering, showing solar production.
- The daily energy calendar now fills in on all systems.
- Panels are no longer shown as faulty at night.
- Fixed restarting on systems with many panels, and reconnects on its own if the gateway drops out.
Need help with your Solar Monitor?
Reach out anytime for direct support. Please include your Solar Monitor and PVS firmware versions in your message.